If you are a parent or carer, we hope you will find the many web links below useful.

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)

If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the hotline.

For more information on pupil mental health from CAHMS, click here.
This blog contain lots of information: Covid 19 Parenting Blog


Personal hygiene

Can we please encourage schools to ensure all children and staff are enabled to wash their hands at key points during the day, particularly prior to eating. For younger children, advice is that staff should be supervising and observing children when hand washing to ensure they are using the correct technique. Public Health have asked for reassurances that this is happening.


To support schools we can signpost to the following resources:



Other Links: